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    19 Oct 2019

    Reporting Bugs

    5 months ago
    #266
    I've sent the files via e-mail.

    By the way, I'm running those cBots on demo account on parallel. And, a few seconds ago the same happened in demo account.

    Paul wrote:
    Hi, Ahmet,

    ok, no problem, if you could send us the cBot parameter settings, News Manager Settings and the log information we will investigate this further for you. just send the information to support@clickalgo.com

    Please accept my apologies if my messages came across as abrupt, this was not intentional when I said read the previous message it was because I updated it after you had replied. If you could send the information I requested we should be able to identify what the problem is. I had to cover the basics before assigning it to an engineer to investigate.

    Paul.
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    4 months ago
    #283
    This issue was due to the registry settings for the news manager being set to true, the customer resolved and correct the problem. The actual problem was a configuration issue.
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