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ClickAlgo Software Licensing FAQ's

All software applications purchased from the ClickAlgo store will need to be licensed, this license is sent to you after you have provided us with the key that you are shown on the registration page. Each license is unique for the machine you are using. If you wish to find out how to register the software just click on the link below.

https://clickalgo.com/how-to-register-software-apps-ctrader

ClickAlgo Software Licensing

How Many Machines Can You Use the Software On?

We provide you with two licenses and this is usually for your working PC and your Virtual Private Server (VPS) or you can have a combination of the following:

x2 PC’s

x1 PC and x1 VPS

x2 VPS’s

 

What Happens If You Buy a New PC?

Please contact us and we will issue you with a new license, to prevent customers installing the software on more than two machines we will ask for additional information.

 

What Happens If You Change Your VPS Provider?

It is very common for people to change the VPS provider or request an upgrade if this should happen just send us some proof of the change.

 

How Long are The Licenses Valid?

All of the licenses are valid for the lifetime of the product, so there are no renewal fees or any other kind of fees in the future.

 

Will You Get Free Product Updates?

Yes, you will. We plan to release updates with new features every 3-6 months and you are entitled to these updates at no extra cost.

 

How Many Trial Licenses Can I Have?

We have automated this service so that you can now receive one trial license per machine, so if you have 5 machines, you can request 5 licenses. Once the trial period is over, you will not be able to request another license for that machine.

 

How Does The Licensing Work?

The license we send you will only work on the machine that created the unique key shown on the registration screen. It will not work on any other machine.

 

ctrader operating system check

Support May Request The Following Information

How To Check When Your Operating System Was Installed - Windows 7 & 10

  1. Open the start menu
  2. search for CMD
  3. Open the command prompt application
  4. Type "systeminfo" without the quotes and hit enter
  5. Take a screen-shot of this information and send it to us.