We understand how difficult it can be for cTrader users to find information on the internet, so we created a centralized knowledge base so that you can find the answer to your question as quickly as possible.
A knowledge base is a self-serve online library of information about help using the cTrader platform, how-to articles about using our software or general help with your trading.
The information in our knowledge base is supplied by us, but also when users cannot find the answer to their question, we will find it for them and publish this onto the knowledgebase, so it will grow and only relevant content will be added. The knowledge base can include FAQs, troubleshooting guides, and any other nitty-gritty details you may want or need to know.
In today’s connected world, nobody simply “wants” easy access to accurate information. We demand it. Heck, we expect it. And that doesn’t mean we want a phone call. Or an email. Or a service ticket. We want what we want. Point. Click. Bam. Now.
Which is why you need a rich, deep knowledge base.
Risk Disclosure: Before deciding to participate in the Forex market, you should carefully consider your investment objectives, level of experience and risk appetite. Most importantly, do not invest money you cannot afford to lose. There is considerable exposure to risk in any off-exchange foreign exchange transaction, including, but not limited to, leverage, creditworthiness, limited regulatory protection and market volatility that may substantially affect the price, or liquidity of a currency or currency pair. Moreover, the leveraged nature of Forex trading means that any market movement will have an equally proportional effect on your deposited funds. This may work against you as well as for you. The possibility exists that you could sustain a total loss of initial margin funds and be required to deposit additional funds to maintain your position. If you fail to meet any margin requirement, your position may be liquidated and you will be responsible for any resulting losses.