If you find any bugs with our software please report it on the bug reporting forms, pick the correct product on the forum and provide the information requested in the sticky post.
To help us investigate and duplicate the error that you are reporting we would need to have as much information as possible so that we can create the exact same result, once we have the same result we can investigate and fix the problem as quickly as possible, in order to do this we will need the following information.
- Send us the parameters you are using - How To Save The Parameters
- Your cBot activity log information - How To Save The Log Information
- A screen-shot using the snippet tool of the product screen that has your parameter settings.
- Screen-shots of any pop-up messages that appear.
- A detailed explanation of why you feel the product has a bug.