All of our paid products require licensing, this is to prevent piracy, we hope you understand that each product takes many days, weeks or months to create, so we need to protect our work.
There is no licensing on all free software downloads, you are not limited to the number of machines you can install it on. You can read more about the limitations of free downloads here.
All trial downloads are for 14-days and there are no restrictions or limitations, you get to try the full version on a demo or live account.
How Can You Get Your License?
When you start your software you will see a registration screen showing a unique key for your machine, you can create your own product license, but you will need to log in with your ClickAlgo website credentials and use the machine key to create your license, this is provided as a text file download, you then need to paste the text into the registration screen to activate the software.
How Many Machines Can You Use the Software On?
We provide you with two licenses and this is usually for your working PC and your Virtual Private Server (VPS) or you can have a combination of the following:
x2 PC’s or x1 PC and x1 VPS or x2 VPS’s
How To Hot-Swop Machine Licenses
It is possible to install the software on more than two machines at the same time, but you will only be able to run two copies at the same time. If you wish to switch between machines so that you can choose which machine you want the software to run on then you will need to manage your licenses.
What Happens If You Buy a New PC?
Your first step is to remove the old license registration from your account by visiting the manage licenses page, once this is done you can visit the self-registration page and register the product on the new machine
What Happens If You Change Your VPS Provider?
What Happens If You Install a New Operating System?
If you install a new operating system then the steps are the same as above, just remove your old license and create a new one.
What Happens If You Request a Refund?
If you request a refund within the 14-day period, the product will be removed from your account list and deactivated on your machines, so they will no longer work.
How Long are The Licenses Valid?
All of the licenses are valid for the lifetime of the product, so there are no renewal fees or any other kind of fees in the future.
Will You Get Free Product Updates?
Yes, you will. We plan to release updates with new features every 3-6 months and you are entitled to these updates at no extra cost.
How Many Trial Licenses Can I Have?
We have automated this service so that you can now receive one trial license per machine, so if you have 5 machines, you can request 5 licenses. Once the trial period is over, you will not be able to request another license for that machine.
How Does The Licensing Work?
The license we send you will only work on the machine that created the unique key shown on the registration screen. It will not work on any other machine.
What Does No Licensing Mean?
If you purchase a product which shows the license type as ** No Licensing, Multiple Machines - One-Off Fee ** then you can install this software on as many machines as you want, there is no restriction like to Single User license to just two machines.
Source Code Not Included
We do not provide the source code for any of our digitally downloaded products unless otherwise stated on the product page, the source code is the intellectual property (IP) of ClickAlgo.com or our vendors and not available to the public.
Indicators - Manual Trading Only
Unless otherwise stated on the product page, you cannot use any of the indicators you download from our website with automated trading systems, they are for manual trading only.
Indicator API's for Custom cBots
Due to limitations of the cTrader trading platform our indicators cannot be used in custom automated trading systems, this is because the full source code is required in order to build the cTrader cBots and this cannot be provided as the code is the intellectual property (IP) of ClickAlgo.com or our vendors. instead, customers can request for an API to be included, to do this you will need to post on the suggestions forum below.