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Software Licensing FAQ's

All of our paid products require licensing, this is to prevent piracy, we hope you understand that each product takes many days, weeks or months to create, so we need to protect our work.


EULA - End User License Agreement

When you download a SOFTWARE PRODUCT from the ClickAlgo website to automatically agree to our End User License Agreement.


1. One year of free support from the date of purchase.

2. One year of free upgrades from the date of purchase.


Free Downloads?

There is no licensing on all free software downloads, you are not limited to the number of machines you can install it on.

You can read more about the limitations of free downloads here.


Trial Downloads?

All trial downloads are for 14 days and there are no restrictions or limitations, you get to try the full version on a demo or live account.


How Can You Get Your License?

When you start your software you will see a registration screen showing a unique key for your machine, you can create your product license, but you will need to log in with your ClickAlgo website credentials and use the machine key to create your license, this is provided as a text file download, you then need to paste the text into the registration screen to activate the software.


How Many Machines Can You Use the Software On?

We provide you with two licenses and this is usually for your working PC and your Virtual Private Server (VPS) or you can have a combination of the following:

x2 PC’s or x1 PC and x1 VPS or x2 VPS’s


How To Hot-Swop Machine Licenses

It is possible to install the software on more than two machines simultaneously, but you will only be able to run two copies simultaneously. If you wish to switch machines you can choose which machine you want the software to run on then you will need to manage your licenses.


What Happens If You Buy a New PC?

Your first step is to remove the old license registration from your account by visiting the manage licenses page, once this is done you can visit the self-registration page and register the product on the new machine


What Happens If You Request a Refund?

If you request a refund within 14 days, the product will be removed from your account list and deactivated on your machines, so they will no longer work.


How Long are The Licenses Valid?

All of the licenses are valid for the product's lifetime, but you will only receive product updates with bug fixes and new features for the first year.


Will I Get Free Product Updates?

When you purchase one of our products, you will be able to download any updates for free for the first year, this will cover bug fixes and new features. After one year, you will no longer be able to download the product from your ClickAlgo account and receive future updates, but the product that you downloaded will continue to work.


How Long Does My Support Last?

We offer free support for the 1st year, after this period you can still post your questions on the support forum for community help.


How to Re-Order After the 1-Year 

After 1-year from the date you purchased the product, the download button in your ClickAlgo downloads will show a Re-Order button instead, if you click on this you can re-order the product at the current sale price.


How Many Trial Licenses Can I Have?

You can now receive one trial license per machine, so if you have 5 machines, you can request 5 licenses. Once the trial period is over, you will not be able to request another license for that machine.


How Does The Licensing Work?

The license we send you will only work on the machine that created the unique key shown on the registration screen. It will not work on any other machine.


What Does No Licensing Mean?

If you purchase a product that shows the license type as ** No Licensing, Multiple Machines - One-Off Fee ** then you can install this software on as many machines as you want, there is no restriction like to Single User license to just two devices.


Source Code Not Included

We do not provide the source code for any of our digitally downloaded products unless otherwise stated on the product page, the source code is the intellectual property (IP) of or our vendors and is not available to the public.


Indicators - Manual Trading Only

Unless otherwise stated on the product page, you cannot use any of the indicators you download from our website with automated trading systems