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    How to Run Our cBots On The Cloud

    By default, our cBots are not compatible with cTrader Cloud because the platform does not permit communication with external license servers. This restriction prevents us from verifying whether a product is registered to a specific customer, which is a key requirement of our licensing system. This system allows us to offer fully functional 14-day trial versions and support refund requests.

     

    Use a Virtual Private Server

    Consider using a Virtual Private Server (VPS) to run your cBots in the cloud, rather than cTrader Cloud.

     

    Still need the cTrader Cloud Version

    We now offer a dedicated version of our products specifically designed for use on the cTrader Cloud platform. To request this version, you must have already purchased the product within the last 12 months. Customers who have not purchased the product, or whose purchase is over 12 months old, cannot request a cTrader Cloud version.

    If your download link has expired, you will need to repurchase the product at a 50% discount to request access to the cTrader Cloud version.

     

    • Free Cloud Build: A separate build is available at no additional cost when requested and eligibility requirements are met.

    • ⚠️ Cloud Only: This version is limited to cTrader Cloud and cannot be used locally.

    • 🔒 Tied to Your Account: The build is locked to your unique cTrader ID and cannot be shared or transferred.

    • No Trial or Refunds: Cloud versions do not qualify for the 14-day trial or refund policy, as they are provided without our standard licensing controls and can be used freely across your machines.

    • 🚫 Limitations on Visual Features: The cTrader Cloud platform does not support trade alerts, pop-up messages, or any visual interface elements. If your strategy depends on these features, we recommend using a Virtual Private Server (VPS) instead.

     

    If you require the cTrader Cloud version, please contact us first on our support site to make sure the product is compatible and that you meet the purchase requirements.