Trading Software
    Menu Close

    ClickAlgo Limited Privacy Policy

    This privacy policy is for this website and all our other websites (, and and governs the privacy of its users who choose to use it. The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and the website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed in this policy. We are General Data Protection Regulation (GDPR) Compliant and registered with the Information Commissioner's UK Office (ICO).


    ClickAlgo GDPR CompliantClickAlgo ICO Data Protection


    Our Contact Details


    Personal data - what we collect and what we use it for

    When you create a profile on, we will automatically generate a personal account for you on ClickAlgo(“Account”) and collect the following personal data about you. This information is mandatory, which means that it will not be possible to download free or paid products from us without it. We will also use this data to display your username to the public when you make a product review.

    1. Your username (this will be public).
    2. Your securely encrypted password.
    3. Your email address.
    4. Basic address details when you register an account with ClickAlgo.
    5. You're billing address during checking when you purchase products on the website.



    We sometimes send a newsletter using the email address provided when you registered with our website and opted in for receiving newsletters from ClickAlgo, we also provide the option to unsubscribe from the newsletter and also permanently delete your account at

    Our newsletters will contain information about our product updates for you to download, any discounts & sales and other important information we feel that you need to be aware of.


    How do we get personal information?

    When you register an account with us at, we ask for your name, country, city and email address only.


    For what purposes do we use your personal information?

    We will use the information you provide to us to:

    • We create a personal account for you where you can log into the website to:
      • Download software.
      • Request refunds.
      • Ask for help.
      • Leave reviews.
      • Report bugs.
      • Register and manage your products.
      • Claim your reward points.
    • Provide support to help you with your purchase.
    • Assist you with any issues you may have with your purchase.
    • To process your refunds.
    • To send a newsletter no more than twice a month.


    Is Your Information Shared Externally?

    We share your information with a mailing company that we use in order to send you newsletters, we do not share your information with any other company.


    How Safe Is Your Data?

    Your data is securely held on our servers and protected against any hacking attempts using modern security and we do not sell or give your data to any 3rd party marketing companies. As a customer, you have the option at any time to permanently delete your personal data from our servers.


    Your rights and preferences

    As you may know, a new EU law called the General Data Protection Ordinance or CPC gives citizens certain rights in relation to their data and in order to comply with the provisions of this law, we have implemented additional transparency and accessibility features Privacy Settings to help users make use of these rights. Based on the availability and limitations of the applicable legislation, the rights granted to citizens are as follows:

    • Right of access - You have the right to be informed and request access to your data.
    • Right of rectification - You have the right to request to modify or update your data if it is inaccurate or incomplete.
    • Right to delete - You have the right to ask us to delete your data.
    • Right of limitation - You have the right to request the temporary or permanent discontinuation of processing all or some of your data.
    • Right of objection: you have the right to oppose at any time the processing of your data by us, based on reasons relating to your circumstance. you have the right to oppose the processing of your data for direct marketing purposes.
    • Right of data portability - You have the right to request a copy of your data in electronic form and to transfer this personal data to a third-party service. 


    Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is Your consent. You can remove your consent at any time. You can do this by clicking here.

    You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond.

    Please get in touch with us if you wish to make a request.


    GDPR Privacy Tools - Delete Your Account

    We provide a set of tools on the website to allow you to export the data we hold or delete your account with us.


    How we store your information

    Your information is securely stored on our server located in the UK.

    We keep your name, city, country and email address until you have not logged into our website for a period of 2-years, after this time your details are deleted from our database and any backups, if you have purchased any products (this does not include free products) we will keep your data until you tell us to remove it.


    How to make a complaint?

    If you have any concerns about our use of your personal information, you can make a complaint to us on Our Complaints Page. You can also complain to the ICO if you are unhappy with how we have used your data.

    The ICO’s address:            

    Information Commissioner’s Office
    Wycliffe House
    Water Lane
    SK9 5AF

    Helpline number: 0303 123 1113
    ICO website:


    Contact us

    Please contact us or read all our legal documents if you have any questions or concerns.