ClickAlgo House Rules

ClickAlgo is an open and transparent company that offers trading tools, education, and services to users of the cTrader trading platform. However, we draw the line on certain types of conduct that may jeopardise our users, threaten our infrastructure, or damage our community. We also take the enforcement of all terms and conditions seriously and aim to run a clean website that operates on fair principles.

Our Main House Rules

Please read the main house rules below before using our website and services.

• Use only one account. Registering with multiple accounts is not allowed.
• Users must register using a real first name, last name, and email address; otherwise, the system will automatically remove their accounts.
• Registering with a disposable email address is not allowed.
• Brokers and exchanges are required to use corporate accounts, while individual users can use regular accounts. Please get in touch with us for more information.
• No posting links or references to content or sites that contain viruses or malware.
• No contentious political discourse, defamatory, threatening or discriminatory remarks, hate speech or personal attacks.
• No links/posts with illegal content, erotica, pornography or nudity.
• Do not post content that is not your original work or infringes any third party's copyright.
• No advertising, direct marketing or solicitation! 
• Don’t spread rumours, unsubstantiated information or unsourced news. Any news event posted should include a source that corroborates it.

How Bans Work

You will get a warning or a ban (ranging from 5 minutes to 1 month) if you break the rules listed above:

Customers need to contact us after the ban period so we can reactivate their accounts.

The moderator selects the appropriate response based on the nature of the violation and the individual's previous ban history. Warnings or short bans are typically issued for first-time or minor violations. Each consecutive violation will likely result in a longer ban period, increasing from one week to one month. These two measures must be taken before a user is banned permanently.

There are five exceptions where an account will get permanently banned right away:

• Duplicate accounts
• Accounts used for spamming
• Accounts that spread malware
• Accounts that are found to be linked to other duplicate accounts with the same user and exploit ClickAlgo's free trial feature
• Publication of inappropriate or plagiarised scripts

Targeted Profanity and Abusive Conduct

ClickAlgo maintains a zero tolerance policy for profanity, harassment, or abusive language directed at any member of our staff, including AI support assistants. We reserve the right to suspend or permanently terminate any user account based on the following actions:

• Use of offensive, profane, or threatening language toward human staff or AI systems

• Violation of our Terms and Conditions

• Repeated disruptive, defamatory, or aggressive behaviour

• Attempts to bypass bans or exploit support policies

• Harassment through email, forum posts, or third-party platforms

We also reserve the right to deny access to our services entirely to any user who engages in such behaviour, regardless of their customer status.

ClickAlgo is committed to fostering a professional, respectful, and secure environment for all users and staff. Abuse of any kind, whether toward people or systems, will not be tolerated.

Respectful Use of AI Support Systems

Our AI assistants are an extension of our support team, representing our company’s commitment to providing fast and efficient help. While they are not human, we expect all users to interact respectfully.

Targeted profanity, abuse, or hostile language directed at our AI systems will be treated as a violation of our community standards. This includes:

• Excessive swearing or name-calling

• Aggressive or mocking responses

• Repeated attempts to provoke or degrade the system

Abuse toward AI tools is treated with the same seriousness as abuse toward human staff and may result in account restrictions, access denial, or permanent bans.

Personal Information

ClickAlgo reserves the right to reset an avatar that is deemed inappropriate. The offending member will lose the ability to set his or her avatar.

An inappropriate avatar:

• Is discriminatory
• Is overtly political
• Impersonates or ridicules someone else
• Contains erotica or nudity
• Is it offensive to good taste

ClickAlgo reserves the right to reset your account name if it:

• Contains a website, email addresses or contact information
• Impersonates someone else
• Suggests you are a moderator, TradingView employee, or employed by a broker or crypto exchange
• Is offensive

Please note: by signing up for our services, you agree to be bound by all ClickAlgo Terms & Conditions.