ClickAlgo is an open and transparent company offering trading tools, education and services for users of the cTrader trading platform, but we draw the line on certain types of conduct that may jeopardize our users, threaten our infrastructure or damage our community. We also take the enforcement of all terms and conditions seriously, and we aim to run a clean website which operates on fair principles.
You will get a warning or a ban (ranging from 5 minutes to 1 month) if you break the rules listed above:
Customers need to contact us after the ban period, so we can reactivate their account.
The moderator picks the appropriate response based on the violation and previous ban history. Warnings or short bans are typically issued for first-time or small violations. Each consecutive violation will likely result in a longer ban period until it reaches 1 week and then 1 month. These two measures are required to be taken before a user is banned permanently.
There are five exceptions where an account will get permanently banned right away:
* Please note that users who have purchased products can be warned and banned from the chat group and website just like any other user.
We have a zero-tolerance with regard to profanity targetted towards any member of our staff and we reserve the right to suspend the customer's account should this happen.
ClickAlgo reserves the right to reset an inappropriate avatar. The offending member will lose the ability to set his or her own avatar.
An inappropriate avatar:
ClickAlgo reserves the right to reset your account name if it:
If you are a member of our Telegram chat group than you will also need to follow some additional house rules.
Please note: by signing up for our services you agree to be bound by all ClickAlgo Terms & Conditions