ClickAlgo House Rules

ClickAlgo is an open and transparent company offering trading tools, education and services for users of the cTrader trading platform, but we draw the line on certain types of conduct that may jeopardize our users, threaten our infrastructure or damage our community. We also take the enforcement of all terms and conditions seriously, and we aim to run a clean website which operates on fair principles.

Guidelines

Main Rules

Use only one account. Registering with multiple accounts is not allowed.

Brokers & exchanges are required to use corporate accounts. Only individual users can use regular accounts. Please get in touch with us for more information.

No posting links or reference to content or sites that contain viruses or malware.

No contentious political discourse, defamatory, threatening or discriminatory remarks, hate speech or personal attacks.

No links/posts with illegal content, erotica, pornography or nudity.

Do not post content that is not your original work, or infringes the copyright of any third party.

No advertising, direct marketing or solicitation! To advertise to our audience, you can contact sales@clickalgo.com

Don’t spread rumours, unsubstantiated information or unsourced news. Any news event posted should include a source that corroborates it.

How bans work

You will get a warning or a ban (ranging from 5 minutes to 1 month) if you break the rules listed above:

Customers need to contact us after the ban period, so we can reactivate their account.

The moderator picks the appropriate response based on the violation and previous ban history. Warnings or short bans are typically issued for first-time or small violations. Each consecutive violation will likely result in a longer ban period until it reaches 1 week and then 1 month. These two measures are required to be taken before a user is banned permanently.

There are five exceptions where an account will get permanently banned right away:

Duplicate accounts
Accounts used for spamming
Accounts that spread malware
Accounts which are found to be linked to other duplicate accounts with the same user and exploit ClickAlgo's free trial feature
Publication of inappropriate or plagiarized scripts

* Please note that users who have purchased products can be warned and banned from the chat group and website just like any other user.

Targetted Profanity

We have a zero-tolerance with regard to profanity targetted towards any member of our staff and we reserve the right to suspend the customer's account should this happen.

Personal Information

ClickAlgo reserves the right to reset an inappropriate avatar. The offending member will lose the ability to set his or her own avatar.

An inappropriate avatar:

Is discriminatory in nature
Is overtly political in nature
Impersonates or ridicules someone else
Contains erotica or nudity
Is offensive to good taste

ClickAlgo reserves the right to reset your account name if it:

Contains a website, email addresses or contact information
Impersonates someone else
Suggests you are a moderator, TradingView employee or employed by a broker or crypto exchange
Is offensive