ClickAlgo is an open and transparent company offering trading tools, education, and services for users of the cTrader trading platform. However, we draw the line on certain types of conduct that may jeopardize our users, threaten our infrastructure, or damage our community. We also take the enforcement of all terms and conditions seriously and aim to run a clean website that operates on fair principles.
Please read the main house rules below before using our website and services.
You will get a warning or a ban (ranging from 5 minutes to 1 month) if you break the rules listed above:
Customers need to contact us after the ban period so we can reactivate their accounts.
The moderator selects the appropriate response based on the violation and previous ban history. Warnings or short bans are typically issued for first-time or small violations. Each consecutive violation will likely result in a longer ban period until it reaches one week and then one month. These two measures must be taken before a user is banned permanently.
There are five exceptions where an account will get permanently banned right away:
We have zero tolerance for profanity directed at any member of our staff and reserve the right to suspend the customer's account should this happen.
ClickAlgo reserves the right to reset an inappropriate avatar. The offending member will lose the ability to set his or her avatar.
An inappropriate avatar:
ClickAlgo reserves the right to reset your account name if it:
Please note: by signing up for our services, you agree to be bound by all ClickAlgo Terms & Conditions.