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    cTrader Telegram Setup & Testing

    Product Support Available

    The Telegram messaging service has become very popular with both cTrader and the trading community, many indicators and trading systems send signals and messages to a Telegram bot on mobile devices and computers. This page will help you get your credentials for sending messages as well as using a tool to test them using a cTrader cBot.
    (OS) Type: Windows & Mac OS Compatible
    Current version: 1.0.0
    Updated: Friday, 29 March 2024
    Author: ClickAlgo Team

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    Educational content: Read our disclaimer

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    cTrader Software

    If you want to receive email alerts from any product you download from ClickAlgo or from any other indicator or cBot you own, the first step is to configure cTrader with your email client credentials. If you are not receiving emails from your cBots, it is probably because you have not configured your email account in the cTrader settings window.


    cTrader Telegram Configuration


    Telegram Account Configuration

    To configure a new Telegram account you will need to install the Telegram application on your mobile device or computer.


    How to Test Your Credentials

    Once you have configured your Telegram account with BotFather, you can test that it works by sending a test message.

    To get started you will need to download the cBot from the page by buying it for free, once downloaded you can follow the instructions at the bottom of this page on how to install and run the cBot with cTrader Desktop.


    cBot Parameter Settings

    There are 2 settings for the cBot, the Chat ID and Bot Token, once you have these two values you can send Telegram alerts.


    Handling Errors?

    The Telegram testing tool will show any error messages via a pop-up window, the most common errors are:

    • The Telegram bot sleeping, it needs to wake up by self-posting a message.
    • The Chat ID is incorrect.
    • The Bot Token is incorrect.
    • You forgot to enter any of the above values.


    Need Help?

    If you have any questions, please first search our product help forum for the answer, and if you cannot find it, post a new question.


    How To Install & Remove

    First, make sure you have the cTrader trading platform installed and then unzip the file and double-click on it to automatically install it onto the platform.


    How to Configure Email

    If you need help setting up an email account with cTrader to receive emails, click here.