Customer satisfaction is very important to us as we want to grow to be a successful company, to accomplish this we need to focus on you the customer. We offer a 14-day guaranteed refund for digital goods purchased from our web store if the product is faulty or does not resemble the online description, but first, we will ask the customer if we can apply a fix within a reasonable timeframe. After the 14-day period, you will no longer be eligible to receive a refund. We encourage our customers to download the trial version first.
All our products also have a 14-day try-before-you-buy version available.
We will issue a refund to you usually between 1-2 days, but it may take a little longer to reach your account. If you paid using your credit or debit card via PayPal then PayPal will credit your card immediately, but your card company may take up to 48 hours to claim the funds.
Once we have issued you with a refund your downloaded digital product will be deactivated and you will no longer be able to use it, we use a remote activation licensing system to manage all our products and your product will simply stop working on all your PC and VPS machines.
ClickAlgo strives to conduct business based on the customer's needs in a profitable and sustainable manner and to deliver a product that corresponds to a customer's desired specifications. The customer, however, is also responsible for using the product which ClickAlgo developed on his or her behalf. The customer is also responsible for the testing the product and is the sole decider for how to use the product at his or her own risk. ClickAlgo is not responsible for any possible losses caused by use of the product (including loss of profit, third-party claims, etc.)