Our Refund Policy

14-Day Refund Option

We offer a 14-day refund for all licensed digital products and subscription packages. If you are not satisfied, you may request a refund within 14 days of the purchase date. Refunded products or subscriptions are deactivated immediately, and access to premium content will end at the time of refund.

Trial Versions

Most products include a free 14-day trial. If you use a trial before purchase or subscription, the paid version or subscription is non-refundable.

Refund Fees

Refunds exclude non-refundable payment processing charges. A 5% administration fee is deducted from the purchase price. To avoid these costs, we recommend testing the trial version first.

Refund Limitations

Refunds are not available for:

• Products purchased with complete source code.

• Products marked as non-refundable.

• Customers who have exceeded two refunds in any six months.

• Issues caused by third-party brokers or trading platform bugs are confirmed after 14 days.

• Purchases made with digital gift vouchers.

Subscriptions

New monthly subscription packages include a 14-day refund period for first-time subscribers only. Refunds are not offered for renewals or repeat subscriptions. Cancelling a subscription stops future billing but does not automatically trigger a refund unless requested within 14 days of the initial payment.

How to Request a Refund

Log in to your account, locate the order, and select Return Request. Refunds are typically processed the same day. Card refunds may take 5–14 business days to appear.

Exchanges & Gift Vouchers

We do not exchange products. Customers may choose a digital gift voucher instead of a refund, subject to the same 14-day limit.

Statutory Rights

This policy does not affect your statutory rights under UK or EU consumer protection law.

What Happens After A Refund?

When a refund is processed, the digital product or subscription is deactivated the same day. It will stop working on all devices where installed and be removed from your ClickAlgo account. A record of the refund request will be retained for verification.

Please contact us if you have any questions about our refund process.

Read the full terms of service.