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    cTrader Email Setup & Testing Tool

    Limited Support (Read Me)

    Find out how to set up your email to be used with cTrader cBots, Indicators and trading software, we also provide a very basic robot which will simply send you a test email to check if your cTrader email settings are correct, if you use automated trading robots with email functionality then you will need this before you start.
    Current version: cTrader cBot
    Requires: Windows 10
    Published: 11 September 2018
    Page last updated: 13 April 2021

    Any questions?  Join our Live Chat Support  and read our Licensing Terms


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    The first step to allow our products to send you emails via the cTrader platform is to configure your email settings from the platform, this will also apply for sending emails with any cBot or indicator. If you open cTrader you will see a small icon bottom left which will open the settings panel. Once you have the settings window open, just click on the email settings link as shown below bottom left.



    cTrader email setup


    Now just follow the steps shown:

    1. Check Enable E-mail
    2. Fill in your settings
    3. If your email provider requires an encrypted connection (most do) check Use SSL. You can find your SSL settings by doing a simple Google search. Some popular email provider settings are listed below:

      Gmail (select I want to enable IMAP, then select Other, then use the Outgoing Mail settings.)
      Hotmail / MSN / Live (find SMTP server)
      Yahoo (use Outgoing Mail settings)
      AOL (use Outgoing Mail settings)

    4. Enter your username and password. Your username is usually your full email address, but check your provider's help pages if you're not sure.

    5. Apply your settings


    How To Test Your Email Settings Are Correct

    Once you have configured your email settings in cTrader the simplest way to test if they will work with any cBot, indicator and trading software that you have downloaded is to download and install the cTrader Email Test Tool on this page, just add it to your shopping cart and checkout, it is free to use.

    1. Download the cBot and unzip the file
    2. Double click to install into cTrader
    3. Start cTrader and open the Automate module
    4. You will find the cBot on the left
    5. Enter the email you want the message to be sent to
    6. Press the start button ad if your settings are correct you will receive an email in a few minutes


    ctrader email test


    To make sure the email has worked you can also look at the log tab as shown below.


     ctrader email log results


    What If Your Email Is Still Not Working?

    If you are using GMAIL then it may have blocked the cTrader Platform from sending emails on your behalf, just click on the link below for a fix.


    How To Install

    First, make sure you have the cTrader trading platform installed and then simply unzip the file and double-click on it to automatically install onto the platform.


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    If you want a speedy reply to your questions just post your questions on our Telegram chat group.